Effective date: September 22, 2026
Brothers United LLC ("Brothers United," "we," "us") respects your privacy. This policy explains what information we collect when you visit our website, call us or buy from us, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, phone number, email address, billing and shipping address, vehicle details (year, make, model, VIN) and shipment details when you request a quote, place an order or contact us.
- Payment information: card payments are processed by third-party payment processors. We do not store full card numbers on our systems.
- Call information: when you call us, we may record the date, time, duration and number, and calls may be recorded for quality and training where permitted by law.
- Automatic information: IP address, browser type, device, pages viewed and referring website, collected through cookies and similar technologies.
How we use your information
- To prepare quotes, process orders, arrange shipping and provide customer support.
- To confirm vehicle fitment and handle warranty claims and returns.
- To send order updates, tracking information and replies to your questions.
- To measure and improve our website and advertising.
- To prevent fraud and comply with legal obligations.
Cookies, analytics and advertising
We use cookies and tools such as Google Analytics and Google Ads to understand how visitors use our site and to measure the results of our advertising, including calls and form submissions that come from ads. These providers may use cookies to show you our ads on other websites. You can control cookies in your browser settings, and you can manage Google ad personalization at adssettings.google.com.
How we share information
We do not sell your personal information. We share it only as needed to serve you:
- With freight carriers and delivery partners, to pick up and deliver your order or load.
- With payment processors, to complete transactions.
- With service providers who host our website, email and phone systems, under confidentiality obligations.
- When required by law, or to protect our rights, customers or the public.
Phone calls and text messages
If you give us your phone number, we may call or text you about your quote, order or shipment. We will not send marketing text messages without your consent. Reply STOP to any text to opt out. Message and data rates may apply.
Data retention and security
We keep your information as long as needed to complete your order, honor warranties, and meet tax and legal requirements. We use reasonable administrative, technical and physical safeguards, but no method of transmission over the internet is completely secure.
Your choices and rights
Depending on your state of residence, including under the Texas Data Privacy and Security Act, you may have the right to access, correct or delete your personal information and to opt out of certain processing such as targeted advertising. To make a request, contact us using the details below. We will verify your request and respond within the time required by law.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
Brothers United LLC
1719 Castle Creek Dr
Missouri City, TX 77489
Phone: +1
Email: info@brothersunitedllc.com